Quick answer
No. Your evidence log, policies, risk register, and incident records are your compliance history, and OptiTech retains them when you downgrade or pause. What stops is the forward-looking automation: scheduled checks, integration syncs, and AI features according to plan. You can always export everything, and the append-only evidence log stays intact and verifiable.
What happens on a downgrade
Moving from Professional to Start, for example:
- Retained: all historical evidence, policy versions, risk history, incident records, and audit logs. History is never trimmed to fit a plan.
- Paused or limited: frameworks beyond the plan's cap go read-only (visible, not actively monitored), integration count drops to the plan limit, and features like the Trust Center and AI copilot deactivate.
- Nothing is deleted. Re-upgrading reactivates the paused frameworks and integrations with continuity; the evidence log simply shows a gap in automated checks for the paused period, honestly timestamped.
Why retention matters more than you'd think
Regulators look backward. A supervisory authority investigating an incident can ask about your posture in previous years, and certification audits examine the full cycle since the last audit. A compliance tool that holds your history hostage on downgrade, or worse, deletes it, turns a budget decision into a compliance risk. Ask any vendor this question before you sign; see what to check about billing terms.
If you leave entirely
On cancellation you get a full export window: documents, structured data as CSV, and the evidence log with its integrity chain. Store the export in your document archive; it remains your proof for the covered period. The platform-switch guide covers how to keep the trail unbroken if you move to another tool, and what to do so an auditor can still verify pre-switch history.
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