Quick answer
When you send a security questionnaire through OptiTech, your supplier gets a free account where they answer it, see their own status, and, crucially, reuse their answers for the next customer who asks. You get structured, comparable responses into your supplier register instead of a returned Excel file. The supplier gets out of questionnaire hell. Both sides win, which is why the answers actually come back.
The questionnaire problem, from both sides
NIS2 and DORA push security requirements down the supply chain, so every in-scope company now sends questionnaires to its suppliers, and every supplier receives near-identical questionnaires from many customers, each in a different Excel format. Responses are slow, inconsistent, and unverifiable, and chasing them is a full-time job nobody wants.
The network model fixes the incentive structure:
- For you (the sender): send from your supplier register, track response status, and get answers as structured data with risk scoring, not attachments.
- For the supplier: one free workspace holds their answers and basic compliance status. The fifteenth customer questionnaire takes minutes, not days. Many suppliers later upgrade to run their own compliance program in the same account, which is how the network grows.
Compliance passes instead of repeated questionnaires
Suppliers on the platform can share a compliance pass: a maintained, read-only view of their certifications and control status that customers can subscribe to. Instead of an annual questionnaire snapshot, you see current status, and you're notified when something material changes. It's the same mechanism as a read-only status share, pointed across company boundaries.
Why this matters for your own obligations
Your regulator holds you responsible for supplier risk, not for sending questionnaires. Structured supplier data lets you actually do the job: risk-class suppliers, track DORA's ICT contract register requirements, and show a supervisory authority a living supplier-management process. A folder of returned spreadsheets shows effort; a supplier network with current data shows control.

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